Job Description

Chimes | Telecommunications Engineering Specialist | Remote Position

We're looking for a Telecommunications Engineering Specialist to plan, document, support, and improve voice, data, and related communications systems supporting Chimes.

Location: This role is remote within the USA. You must be legally authorized to work in the US. Chimes does not provide visa sponsorship.

Individuals participating in the AbilityOne Program are encouraged to apply. AbilityOne participation is not required.

Chimes will ensure individuals with disabilities receive reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

What you'll do

• Evaluate customer requirements and recommend voice, data, network, and communications solutions; develop technical specifications, standards, and procedures.
• Diagnose telecommunications, network, device, and service issues and coordinate timely corrective action; monitor system performance and prepare status, incident, and maintenance reports.
• Prepare and maintain system diagrams, facility layouts, cable plans, configurations, inventories, and service logs.
• Coordinate installation, activation, testing, maintenance, and acceptance with users, facilities staff, vendors, and technical teams; inspect sites for space, power, grounding, cooling, cabling, and security requirements; and oversee assigned maintenance personnel and vendor work.
• Support renovations, relocations, upgrades, and disaster-recovery planning; estimate costs, research products and vendors, and support procurement and equipment deployment records.

What you bring

• Bachelor’s degree in Telecommunications, Electrical Engineering, Information Technology, or a related field preferred.
• Relevant telecommunications, networking, cabling, or vendor certifications preferred.
• Equivalent combinations of related education, training, and experience may be considered.
• Three (3) or more years supporting telecommunications engineering, installation, maintenance, or operations.
• Experience developing or interpreting system diagrams, facility requirements, technical specifications, and installation documentation.
• Experience coordinating telecommunications work with users, vendors, facilities personnel, and technical teams.
• Experience in government, regulated, or security-conscious environments preferred.

Degrees and certifications in computer science, data science, or related fields are preferred, but equivalent education and experience are welcome.

Compensation:

This is a remote position open to candidates in the United States. Base salary is determined by the candidate’s work location, along with skills, experience, and internal equity. The ranges below reflect the minimum and maximum base pay for each geographic tier:

• Tier 1 (Washington, DC, Los Angeles, CA, and Northern Virginia): $45.62 - $39.03 per hour
• Tier 2 (New Castle, DE): $34.83 - $36.20 per hour
• Tier 3 (Orlando, FL, Baltimore, MD, and Dallas, TX): $29.53 - $31.82 per hour

Why You’ll Love Working Here:

• Medical plan starting at $13.80/mo. The $6.90 is per pay period for the Minimum Value Health Plan.
• Employer-paid Life Insurance + AD&D
• Employer-provided Long-Term Disability coverage for financial protection
• 403(b) retirement plan with employer match
• 10 paid holidays + generous PTO
• Tickets at Work
• Employee referral bonuses and recognition programs
• Clear pathways for growth and advancement

Ready to Make Your Impact?

✨ Join a team where your work truly matters—every single day.
Apply today:

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